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EMBASSY SUITES BY HILTON SYRACUSE DESTINY USA, Syracuse – Your ideal downtown stay
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Key details
Hotel Overview
311-371 Hiawatha Blvd.,
Syracuse,
New York,
United States,
13204,
New York State
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311-371 Hiawatha Blvd.,
Syracuse,
New York,
United States,
13204,
New York State
Map view
311-371 Hiawatha Blvd.,
Syracuse,
New York,
United States,
13204,
New York State
City landmarks
Museum
Erie Canal Museum
1.5
mi
1 Tex Simone Drive
NBT Bank Stadium
5200 ft
Zoo
Rosamond Gifford Zoo
1.7
mi
2 S Clinton St
Clinton Square Ice Rink
1.4
mi
Onondaga Creek
2300 ft
Square
Clinton Square
1.4
mi
Museum
Museum of Science & Technology
1.5
mi
10351 Destiny USA Dr
5 Wits Syracuse
3500 ft
Destiny
WonderWorks Destiny
3400 ft
9090 Destiny USA Dr
Billy Beez
3500 ft
518 Prospect Ave Shoppingtown Mall
Museum of International Masks and Puppets
1.1
mi
Erie Blvd W
Niagara Mohawk Building
1.3
mi
Gym
Central Rock Gym
4800 ft
161 W Genesee St Clinton Square
Jerry Rescue Monument
1.4
mi
Church
Franciscan Church of the Assumption
4500 ft
101 Solar St
Franklin Square Park
1.0
mi
800 S State St
The Oncenter
2.0
mi
Square
Armory Square
1.5
mi
Onondaga Creekwalk
1.2
mi
Museum
Onondaga Historical Association
1.7
mi
Museum
Everson Museum of Art
1.9
mi
216 N Lowell Ave
St Patrick's Church
1.4
mi
Gallery
The Warehouse Gallery
1.4
mi
Market
City Market
1.9
mi
Public Building
John H. Mulroy Civic Center
1.8
mi
Gallery
ArtRage Gallery
1.9
mi
Downtown Syracuse
1.6
mi
Church
Cathedral of the Immaculate Conception
1.7
mi
Nearby
Shopping Area
Destiny USA
1900 ft
9090 Destiny USA Dr
The Muzium
1900 ft
Restaurants
World of Beer
2100 ft
10347 Destiny USA Dr
110 Grill
1900 ft
9090 Destiny USA Dr
Finger Lakes Coffee
1900 ft
9090 Destiny USA Dr Canyon Expansion
Cantina Laredo
2000 ft
1 Destiny USA Dr Destiny USA Mall
Margaritaville Syracuse
1900 ft
1 Destiny USA Dr
P. F. Chang's
2000 ft
306 Hiawatha Blvd W Spc H-111
The Cheesecake Factory
3500 ft
306 Hiawatha Blvd W
Cold Stone Creamery
3300 ft
9655 Carousel Ctr
Koto Japanese Steakhouse
4700 ft
9090 Carousel Center
Sbarro
4700 ft
96-12 Carousel Center
Guest Reviews & Ratings
What Guests Are Saying?
82%
loved it & would return
8.2/10
Great
Rooms
8.0
Location
7.5
Service
7.7
Dining
8.7
Guest reviews
8.2/10
based on 6 reviews
8.2
8.2/10 based on 747 reviews
James
United States,
May
2024
7.6/10
I had a mixed experience at the hotel. The rooms were spacious and clean, perfect for a relaxing stay within walking distance of Destiny USA. However, there were some issues with neglect towards younger guests during events. The service was excellent overall, with helpful and pleasant staff, though there were instances where attention seemed biased towards the older crowd. The location was convenient for enjoying Destiny Mall as a family, but the layout was a bit deceiving from the pictures, appearing smaller than expected. The dining experience was fantastic with a wide variety of options, especially impressing with the grits. Overall, a hotel with ups and downs but worth considering.
Rooms
8.0
The room was roomy and clean, giving a sense of calm and comfort. The only downside was some issues with the toilet.
Service
7.0
The staff was helpful and pleasant, ensuring a good overall service experience, but there were moments where specific attention seemed to favor the older guests over younger individuals.
Location
7.0
The hotel is perfectly located next to Destiny USA, offering a direct pedestrian connection to the mall. However, there were some flow issues at the breakfast station that caused congestion.
Dining
9.0
The dining experience was amazing with a good variety of options, especially the grits, making it a top-notch culinary experience.
Facilities
7.0
Stuart
United Kingdom,
February
2024
8.6/10
My stay at the hotel was great overall. The rooms were very nice, clean, and free of any insects, which is always a plus at a quality hotel. The service was top-notch, with friendly staff members. The location was convenient for my trip, though there were a few minor quirks. The dining options were varied and delicious. The facilities were well-equipped and enjoyable.
Rooms
9.0
The rooms were very nice and clean with a little living room area to watch TV.
Service
9.0
The service was excellent, with very friendly staff. Even when there was a slight delay in getting my lunch, the server handled it graciously.
Location
8.0
The hotel's location was almost attached to Destiny USA, making it a short walk to the Syracuse train station and market, which was very convenient for shopping.
Dining
9.0
The dining experience was great, with plenty of delicious options available.
Facilities
8.0
The facilities were well-maintained and offered a nice outside patio sitting area with a fireplace.
William
United States,
December
2023
8.0/10
My stay at the hotel was enjoyable overall. The rooms were clean and comfortable, although I would have preferred a quieter side for less noise. The service was friendly and excellent, but there were some issues with noise levels that were not fully addressed. The location was convenient for shopping and dining, being close to Destiny USA. The dining experience was enjoyable with a good selection. Overall, a decent hotel with some room for improvement.
Rooms
7.0
The rooms were clean and comfortable, but noise levels were a concern. There was a problem with the toilet during my stay.
Service
8.0
The service was friendly and excellent. Despite reporting noise issues, they were not completely resolved. Staff at the all-day dining were courteous.
Location
8.0
The location was convenient, being close to Destiny USA for shopping and restaurants. However, there were some layout issues at the breakfast station.
Dining
9.0
The dining experience was enjoyable with a good selection. The bar area was a nice touch with free drinks and appetizers.
Facilities
8.0
The hotel had good facilities, including a bar area and homemade cakes. However, there were issues with noise from the elevator.
Terry
United Kingdom,
November
2023
8.0/10
The hotel offers spacious rooms that barely fit three people, which were super clean and had ample space for extra guests. Despite some noise issues from the elevator, the rooms were comfortable. The service, led by chef Tommy, was good overall, although there were moments of neglect towards younger individuals. The location was excellent, near a mall with easy access for family enjoyment. The dining experience was diverse, with buffet-style options and free drinks and appetizers for guests.
Rooms
8.0
The rooms were super clean and spacious, providing lots of room for extra guests.
Service
7.0
The service was good, and even when there were delays, the staff handled it well without negativity.
Location
9.0
The hotel's location was fantastic, next to a mall with a direct pedestrian connection, making it ideal for family outings.
Dining
8.0
The dining experience was great with buffet-style choices and free drinks and appetizers.
Facilities
8.0
The facilities were well-maintained and served their purpose effectively.
S.
United States,
September
2023
8.4/10
My stay at the hotel was fantastic! The rooms were beautiful, offering a wonderful view at night time, and comfortably accommodated all six adults in our group. The staff was great, making the stay worth every penny spent.
Rooms
9.0
The rooms were beautiful, with a wonderful view, and the staff was excellent.
Service
8.0
The service was top-notch, with excellent and friendly staff always ensuring everything was spotless. However, some attention to younger individuals towards the end of events would be appreciated.
Location
7.0
The hotel's location was sweet and family-friendly, being close to Destiny USA and right across the street from all the late-night action.
Dining
9.0
The dining experience was amazing, especially the buffet style with made-to-order omelets. So many choices on offer; I was spoiled for choice!
Facilities
9.0
The facilities were top-notch and added to the overall positive experience.
Louise
United Kingdom,
July
2023
7.0/10
I had a mixed experience at this hotel. The rooms were nice and clean, but the constant noise disturbance was a major issue that disrupted my sleep. On the bright side, the location was convenient, being within walking distance of Destiny USA.
Rooms
7.0
The room was nice and clean, but noise from neighboring guests was a significant problem.
Service
7.0
The staff, including the bartenders and breakfast facility manager, were friendly overall, but there was a noticeable lack of attention towards younger guests.
Location
6.0
The hotel's location near Destiny USA was handy, but the noise level was high, and there was no hot tub available.
Dining
8.0
The dining experience was generally good with a variety of options, but there were occasional bottlenecks at the omelette station.
Facilities
7.0
The hotel had some nice facilities like free drinks and appetizers, though it lacked a hot tub and could get noisy.
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Embassy Suites By Hilton Syracuse Destiny Usa09.06
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10.06.2025
